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LAKE Safe Mode Update
How to recall your LAKE Frame from Safe Mode.
Download the latest version of Lake Controller here: labgruppen.com/support/download-software
If you have encountered an issue during a firmware update: loss of power, network connection, or even a computer crash, your frame may power up in SAFE mode.
In SAFE mode your device will receive power as normal, but will look like it is stuck on “Standby”.
As a user, SAFE mode is not something you should encounter during normal operation.
If you have a frame in SAFE mode, we first recommend removing your frame from your network and connecting to it directly from your computer to the frame’s primary port via Cat5 cable.
Next, go to your computer’s Local Area Connection to a static IP address in the 169.254.x.x range.
Power on your device, so that the LEDs on your frame’s network port are lit. Then start the LAKE Update utility.
Firstly, attempt to update your firmware as normal.
If the frame does not start as normal or cannot be found in you LAKE software after a factory reset and power cycle then an option is to force the device into SAFE mode.
In the lower left of the LakeUpdate Utility, double click on the LAKE logo and a Safe Mode option will appear in your panel.
Click the Safe Mode option, read the dialogue that appears, and click ok.
Remove the power from your frame, so it has completely powered off. Then re-apply the power.
The device will now show up in the Updater as SAFE.
If the device does not show up, try repowering you device again. If the problem persists, there might be a compatibility issue with your network card, so try using a different computer.
In the Updater, select the SAFE frame and update the firmware.
Once the update has finished, re-start your device.
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