Service: Getting schematics for products

Question

Can I get schematics for my product so I can repair it myself?

Answer

Labgruppen and TC Group consider technical schematicsĀ for our products intellectual property, which means we unfortunately have to keep them confidential to all parties except for our authorized service centers, who are specialized in providing the service to factory specifications, for our products, as quickly as possible.

Only our authorized service centers can offer you factory-guaranteed warranty service for your product, as well as renewed factory-warranty on spare parts exchanged.

Furthermore, in certain territories, electronic devices need to conform to applicable laws regarding electronic emissions and safety, which we cannot guarantee, when the device has been modified beyond factory- and approved specifications by unauthorized third parties.


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