Create MUSIC ID
Basestation one factory reset
If you are experiencing issues with your Basestation one in which its output is very quiet or it is not outputting sound at all please start off by trying a factory reset on the unit.
In order to reset the unit please follow the instructions below:
1. Ensure the unit is in standby and no input is connected
2. Hold in the mute and volume button until the red light flashes 5 times (Unit has now reset)
3. Turn off and connect back up normal
If this does not resolve the issue please
submit a query here
to one of our technicians who can assist in troubleshooting this further or arrange a repair on the unit.
Share this page
Access more information.
If you still can't find what you're looking for, contact us
Copyright © 2018 MUSIC Group IP Ltd. All rights reserved.