BH250: TonePrints cannot be loaded


I can not load TonePrints on my BH250. Even if the TonePrint knob is all the way off (counter clockwise) the light remains on. Is my unit defective? 


If your TonePrint light is always on regardless of the knobs position, and you are not able to load TonePrints, please contact our support department for details, using the link in the menu bar above.

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