How to set up TC Electronic products and ensure proper grounding

Question

I can feel some voltage when touching the input of my TC Electronic processor and a cable connected to some other equipment I have - what's going on?

Answer

This can happen if the cable you're holding is connected to another unit, that''s grounded while at the same time touching part of the connector of the TC Electronic processor, while it's turned on. As the TC Electronic unit is using a 2-pin mains power connection without grounding, this is perfectly normal.

The solution is to always connect the signal cables before turning on the power of the TC Electronic processor.

Also please observe the following guidelines for installing Class 2 products:

  • Must only be used indoors in a dry location,
  • Must only be used in areas of non-hazardous locations,
  • All connected equipment must be grounded.

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