Konnekt / Impact Twin: TC Near version 3 troubleshooting under Windows

Question

I'm having some odd behavior with my audio interface under Windows. What can I do to resolve it?

Answer

Please try the following:

  1. Disconnect Konnekt / Impact Twin completely
  2. Uninstall the whole TC Near software package
  3. Go to System Properties->Advanced->Environment Variables and add devmgr_show_nonpresent_devices=1
  4. Go to the device manager and enable View->Show hidden Devices
  5. Uninstall any TC Near drivers hanging around by right click on TC Near select uninstall
  6. Select re-scan for Hardware changes in the menu. Windows might now find an even older driver. Right-click uninstall and rescan again until all TC Near entries become unknown devices.
  7. Re-install

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