Do you supply the pot as a spare part?
The pot used in the Level Pilot is a Bourns PTD 904 - 1020K-A 103 (datasheet), which we do not have as a spare part.
We do not repair the Level Pilot, we normally replace it, when the pot is failing.
- We replace it for free if the unit is under warranty
- We replace it against a "repair" fee if it is not under warranty.
To get a replacement (under warranty or not) please contact the dealer where you purchased it, TC HQ or your local service center: http://www.tcelectronic.com/support/service-warranty/service-centers/