TC Electronic store: No order confirmation received after purchase

Question

I just bought a product on your webshop, but never received an order confirmation. What's going on?

Answer

Please first check your spamfilters. The order confirmations are automatically generated, so they could potentially getĀ could by your spamfilter.

If you're still unable to locate your order confirmation, pleaseĀ get in touch with the TC Support Team and be sure to provide:

  • The full name / company name under which the order was made,
  • What you ordered,
  • On which time, the order was made.

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