Where can I find the serial number for my plug-in?

If you bought your plug-in either as a download online or from a dealer outlet in the US or Canada after March 2010, you may not even have a serial number, only an activation code. That's perfectly normal. You will be able to activate your license using only your activation code.

For all other types of plug-in licenses, a serial number is required when activating a plug-in license!

If you bought your plug-in as a physical productbox from your dealer, the serial number for the plug-in can be found in one or two of these:

  • On the side of the product box.
  • On a sticker on the back of the manual.
  • On a sticker on the back of the papercover for the product cd
  • On a sticker on the red piece of paper that also contains your 16-digit plug-in Activation Code.

If you bought your plug-in as a download from our webshop, the serial number can be found in the confirmation email you received when the purchase was completed.

If you are unable to find this email, please get in touch with the TC Support Team.


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