Getting technical assistance for repairing products


Can I get technical assistance so I can repair my TC product myself?


To TC Helicon the most important thing is to ensure not only consistent and affordable service, but also reliable products for our customers. To that end, we have restricted technical information and support to our authorized service centers.

Only our authorized service centers can offer you factory-guaranteed warranty service for your product, as well as renewed factory-warranty on spare parts exchanged.

Furthermore, in certain territories, electronic devices need to conform to applicable laws regarding electronic emissions and safety, which we cannot guarantee, when the device has been modified beyond factory- and approved specifications by unauthorized third parties.

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