Play Acoustic: How to fix a blue screen

Question

I don't see any writing on the display of my Play Acoustic, just a blue screen. How do I fix this?

Answer

If you only have a blue screen on the Play Acoustic, please run the PlayAcoustic_SWUpdater.zip found at the bottom of this post to fix the issue.

If that doesn't solve the issue, please try these steps:

  1. Go to www.midiox.com and download/install the program (Mac users can use Sysex Librarian).
  2. Download the firmware attached to this post labelled - PlayAcoustic 1.0.04 BUILD21 MIDIOX.syx (right click and "Save as" to a convenient location).
  3. Watch the video below to see how to get your device into boot mode and send the new firmware to the unit.

https://www.youtube.com/watch?v=k7gGfr6gXz4

You should now have a working Play Acoustic!


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