VoiceLive Touch: Not connecting to VoiceSupport

Question

What is the procedure to get the VoiceSupport software to finally acknowledge the connection of the VoiceLive Touch?

Answer

  1. Check that "MIDI Ctrl" parameter in MIDI Setup Menu is set to "MERGE or USB".
  2. Please make sure that the device is not in use by another application.
  3. Check your firewall settings and make sure that the application is not being blocked.VoiceSupport

If either of these parameters is not set correctly the VoiceLive Touch cannot connect to VoiceSupport.


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