VoicePrism: After updating to VoicePrismPlus software my unit is frozen

Question

After updating my VoicePrism to the VoicePrismPlus software my unit is frozen.

Symptoms:  

  • Upgraded User Interface software , and upon power up the screen is blank and the unit is frozen.
  • Upgraded User Interface software , and upon power up splash screen is displayed AND there was NO click sound (the sound of the relay resetting internally, heard whenever the unit boots), but the unit is frozen.

Answer

Solution:

Although it appears to be dead the unit knows the software is invalid and has entered a special boot loader waiting for new software.

  • Turn the unit on and resend the clear flash sysex file.
  • Wait 10 seconds.
  • Power off, and power on.
  • Send clear flash again, and wait 10 seconds.
  • Re-send the UI software.

Once the MIDI transmission is complete, the unit should reboot automatically.


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