VoiceSupport: Crashes on load under Windows

Question

VoiceSupport crashes on load - I'm getting a 'VoiceSupport.exe has stopped working" error message and I've tried both un-install and re-installing VoiceSupport, but that doesn't fix it.

vs_error_on_start.jpg

How to I resolve this?

Answer

How to resolve this:

  1. Un-install VoiceSupport.
  2. Then go to this folder and delete the VoiceSupport folder:
    c:\Users\<your user name>\AppData\Roaming\TC Helicon\
  3. Then try re-installing VoiceSupport.

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