VoiceSupport: "Invalid update file, the specified file does not contain valid firmware data"

Question

When I click on the latest firmware version to update my unit, I get an error message that says: 
"Invalid Update File - The specified file does not contain valid firmware data." What to do?

Answer

A re-installation of the latest available version of VoiceSupport is required. If the issue still persists, please get in direct touch with TC Helicon support to receive further information on how to resolve it.


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